
Integrated Services Digital Network Basic Rate
Interface (ISDN BRI)
Linking Distributed Resources To Cut
Costs, Improve Customer Service, and Boost Productivity
ISDN (Integrated Services Digital Network) transmission is fast and available
virtually everywhere within the Bell Atlantic® region. From offices, homes, and remote
locations, ISDN lets your employees tap resources and use new business applications where
video images and data flow simultaneously with fax transmissions and phone conversations.
ISDN supports a wide range of customer services by providing a seamless
exchange of information in any medium voice, data, or video at high speeds.
You'll have the support you need to use today's most innovative, fully integrated
communications solutions to meet immediate challenges of a distributed work force and
improve productivity. Using ISDN enables you to benefit from new forces shaping the
workplace including a growing number of teleworkers, dispersed project teams,
resource sharing, on-line connectivity, and the need to provide better customer service.
ISDN sends clear digital signals at high speeds over regular phone lines.
Without a major network investment, ISDN enables your existing phone line to carry
voice, data, and video traffic at speeds approximately 10 times faster than an analog line
without compression. With compression, speeds can be even faster. Calls can be
completed faster, too in as little as three seconds, compared to the regular call
completion speed of 12-30 seconds. Combining ISDN and Centrex gives your voice system
additional power and improves productivity. Centrex with ISDN offers features like
multiple call appearances, one touch feature activation, line sharing between two
employees, call duration, caller identification, and software directory number on your
ISDN sets. ISDN gives businesses like yours the benefits of private-line networks without
the expense or inflexibility.

- Increase productivity using ISDN's higher speeds ISDN utilizes two 64 Kbps
channels which can be combined into one 128 Kbps "pipe" that's about 10 times
faster than today's 14.4 Kbps modems.
- Save money using higher rates of speed which can result in shorter connection times and
potentially lower usage charges.
- Avoid the costs and inflexibility of dedicated lines the same ISDN line can be
used to carry both voice and data so there's no need to wait for a fax to finish before
making a call.
- Take advantage of new communications applications (such as remote LAN access and
videoconferencing) that can reduce travel costs and product development time.
- Enjoy clear, digital transmission which results in fewer errors and re-transmissions and
greater network reliability all of which save you time and increase
productivity.
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